The Examination Tracking System (ETS) allows market regulation to communicate examination schedules and results. ETS includes functions for calling market regulation examinations, reporting dates and easy access to full information about the people involved in the examination of a specific entity. ETS can also be used to view or update examination information for a specific entity. An Exam Summary Report provides a history of examinations that match specified criteria (e.g. all financial examinations called in a specified state for a specified date range).
As of July, 2010 Combined examinations will no longer be permitted. However, existing Combined examinations may be updated and viewed.
To access ETS (after initial I-SITE login using your Oracle User ID and Password):
There are then 3 ways to access the Exam Tracking System
OR if company/firm search already selected:
ETS Company Search
The ETS Company Search page is the first step to Call, Update, or View an examination.
How to use the ETS Company Search page:
· Firm Name
· FEIN
· NAIC Company Code
· Entity Number
· Group Code
· Exam Number
Note about search results: If NAIC Company Code was used under Field, you will receive one Cocode per Field search. For an Entity Number search, only the companies that have been submitted by your state will be displayed in the results.
To add additional companies
Removing Companies
If you have returned a company in the Company Search Results section that you do not wish to call an exam for, place a check in the checkbox next to that company and click the Remove Companies button. Then click OK to confirm the request to delete the company.
Reset
To start the search process over from the beginning click the Reset button. This will clear out the Company Search Results section.
Viewing Current / Closed Examinations
In the Company Search Results section the company name is displayed after completing a search. To view current and closed exams click the company name link. This will display all exams for that company. These exams can be viewed by clicking the radio button of the desired exam and clicking the View button. Exams with associated documentation have a paperclip in the attachements column. Note: The exams displayed in this list are determined by what Exam Type radio button is selected. If the Market radio button is selected clicking the company name link will display MARKET exams for that company. To view a Financial exam select the radio button and you will be directed to FEETS. To view a Combined exam select that radio button and then click the company name link.
Calling a New Examination
ETS is used to call Market Regulation examinations.
Navigating the ETS System
There will be several buttons located throughout the system that will be used for navigation.
Next - This button will take you to the next phase in the process of calling an exam.
Back - This button will take you to the previous phase in the process of calling an exam.
Exit Exam - This button will return you to the initial search screen. All data entered in the exam will be lost.
Help - A link to I-SITE ETS help pages.
Company Demographics - Once in the ETS system the Primary Company selected will be displayed in the upper left corner. The company name will be a link that you can click to view company demographics on the Primary Company.
NOTE: Not all I-SITE users have access to call an exam. If you do not have access, the New button will not display on the ETS Exam Search Results page.
· Lead
· Active
· Passive
· Not Involved
New Exam Information
Type of Examinations – NOTE: Only those types of exams that are applicable will be listed on the Exam Information page. See the Glossary for definitions of unfamiliar terms. Comprehensive Target Desk Multi-state/Collaborative Re-examinations
Exam Conductor – who is conducting the exam: When the user calls an exam, they can identify if a Department of Insurance employee or a Contractor will perform the exam.
Trigger(s) – the reason(s) for calling an exam:
SRR - Statutory examination requirements ICA - Internal complaint analysis CSR - Compliance with statutes & regulations (producer licensing also) RFR - Rate and form review MSA - Market share analysis COS - Information from the Commissioner of another jurisdiction CCE - Changes in control environment FIA - Financial Analysis and IRIS ratios IES - Information from other external sources PAD - Pre-admission MAS - Market Conduct Annual Statement EXF - Exam Findings EFM - Exam findings from previous Market Conduct Exams NAS - NAIC systems information Status
Anticipated Exam
Called Not Begun
In Progress
Exam Work Concluded
In Settlement
Cancelled
Closed
Closed - Order
Closed - Order and Fine
Suspended
Line of Business
Line of Business the exam is reviewing.
NOTE: You may select multiple lines of business using the standard shift-click and/or ctrl-click windows functions.
Specialized Exam
Once the Exam Information is completed click the Next button to proceed.
The Exam Dates Page
The Exam Dates page allows you to enter all the pertinent dates dealing with the exam. The Date Entered date is filled in according to the date you are filling out the exam information.
Note: To get a description of dates and there definitions, mouse over the field title.
Exam Dates
The Exam People Page
The Exam People page shows each person that has been designated as a potential participant in the exam and there zone. Only the Chief Examiners from each state that was selected earlier in the process, and the person calling the exam will be displayed on this page. The Chief Examiner of the calling state will have an asterisk next to his or her name.
There is a checkbox next to the e-mail address, which allows participants to communicate about issues regarding the exam. To send an e-mail message, click the box next to the person's e-mail address and then click the e-mail button.
Each person’s name is an individual link, which shows basic demographic information such as address, phone number, there zone, and e-mail address. These fields are for viewing purpose only.
Note: There is a link to the form for updating contact information to the NAIC on this page. Follow instructions in the document to change contact information.
The Exam Locations Information Page
The Exam Locations Information page provides the necessary addresses for the field exam work.
Market Findings Page
fcThe Market Findings Report - Displays areas of possible scrutiny in the upcoming examination. Areas of scrutiny are determined by the Line of Business selected on the Exam Information page.
Click the Next button at the bottom of the page.
Exam Summary Page
The Exam Summary page shows all the information that has been entered in reference to the particular exam you have entered. All exam information you just entered is listed below. Links are available under the Section heading that will jump you on the page to that heading.
Click the Modify button to the right of the listed category of information to modify any of the existing information previously entered. Once the modifications are completed, click the View Summary button to return to the Exam Summary page.
Note: To add companies to the exam click the Modify button next to the Exam Information section. Once at the Exam Information section click the back button to return to the Exam Companies and State Involvement page. Then click the back button to return to the Company Search page. Search for desired company, check the check box next to the company, and click the new exam button. The company will be added to the exam and all information will still be filled in. Click the next button until a View Summary button is available to return to the Exam Summary page.
Call the Exam
Once the information has been completed, click the Finalize Exam button below the category information section.
The Exam Mail Form will display that shows the mail message that is to be sent to all appropriate people.
At this point, you can add additional recipients and additional comments to the message.
Click the Call Exam button to complete this process. Email notifications are automatically sent to the domiciliary state chief examiner when an examination is called/anticipated on a company. A message will display indicating that the examination has been called successfully. This message will also contain the examination number.
A message will display indicating that the examination has been called successfully. This message will also contain the examination number. Click the Market Analysis Profile button to access the Market Analysis Profile Reports to start preparing for the exam. Note: The Market Analysis Profile reports will be based upon the NAIC company code for the primary company in the exam.
Updating Examination Information The process of updating an exam may involve revising several pages within the Exam Tracking System and most often; each exam will be updated more than once. Depending on the exam type, these are the possible areas that will need to be revised: Exam Dates, the People Page, Market Findings, and the Exam Information (Exam Status). Update privileges are dependent upon your User ID and the state that called the exam. Please refer to the ETS Security table located in this Help section.
To Access The Exam Tracking System:
Update the Exam Information Page
Update the Exam Dates
Complete the Market Findings Page
Update the Exam Status
Status Options
· Anticipated Exam State intends to call an exam.
· New This status is no longer active, please use Called Not Begun.
· Called Not Begun Exam has been called and the exam notice has been sent to the company.
· Open This status is no longer active, please refer to: In Progress, Exam Work Concluded, and In Settlement.
· In Progress Actual examination work has begun. Examiners are on site, if field exam. Files/data are being reviewed, if desk exam.
· Exam Work Concluded Exam work is concluded and report is being drafted.
· In Settlement Draft report has been sent to the examined entity. Wordsmithing or negotiations are taking place.
· Cancelled Exam has been cancelled. (An exam may be cancelled at any time.)
· Closed Exam has been completed without any additional information.
· Closed - Order Exam has been completed and, during the course of the exam, an order is issued without a fine.
· Closed - Order and Fine Exam has been completed and, during the course of the exam, an order is issued with a fine.
· Suspended Exam has been suspended and resources have been temporally redirected. (An exam may be suspended at any time.)
Sending RIRS Actions To NAIC
After a closed exam has been selected and the Update button has been chosen, choose the Market Findings page from the Go To drop down box. The Market Findings information page will display.
Click the Send RIRS Action To the NAIC button.
You must select at least one item from the Reasons for Regulatory Action list menu. Up to 20 items can be chosen. Multiple selections can be made by using the shift-click and ctrl-click windows functions.
You must select at least one item from the Action Taken list menu. Up to 4 items can be chosen. Multiple selections can be made by using the shift-click and ctrl-click windows functions.
Fine Amounts can be entered by typing in an amount of the Fine levied.
Fields with the date the order was signed, as well as the date the order is effective, are filled with the current date. These dates can be changed by typing over the current date entry.
A field with the Length of Suspension/Probation can be entered.
Once all information is entered correctly, click the Submit button.
A notice that a RIRS action has been queued for processing, along with a disclaimer that a duplicate action may be entered if your state files RIRS actions electronically, will be received. Click ok and close the exam.
Additional Fines and Subsequent Actions can be entered at a later time from the Market Findings link.
Submitting Exam Information to the ETS File Repository
Select the Repository Submit option to upload any exam document any time after an exam is called (for example, a call letter).
Details of closed exams can be sent to the ETS File Repository by choosing the Repository Submit selection from the Go To drop down box.
Repository Search
Displays all files submitted to the repository associated with the filing. You can search the ETS Repository by clicking the Repository Search link from the Go To drop down if a file has been submitted with the exam number as part of the file name.
Viewing Examination Information ETS can be used to view detailed information about a specific examination.
To view exam information:
Company Demographics for the Primary Company in the exam can be view by clicking the company name at the top left of the screen. Information shown here includes:
NOTE: For definitions of unfamiliar terms, see the Glossary.
· Entity Name
· Group Number
· Alien Number
The view summary page has 4 sections; People, Detailed Summary, Repository Search and List Exams. These sections are accessible by changing the Go To drop down list in the upper left corner.
· Exam Info
· Date Info
· Location Info
· People Info
· Market Findings Info (Market Regulation Exams)
· Zone Premium Info (Financial Exams)
Exam Tracking Summary Report The Exam Summary report provides a history of examinations that match specified criteria, such as all financial examinations called in a specified state for a specified date range.
To generate the Exam Tracking Summary report:
Calendar buttons are available for all date fields.For definitions of unfamiliar terms, see the Glossary.
Selection criteria for this report are as follows:
Multi-State checkbox - If unchecked, any type of exam (single/multi-state) will be returned for the all state(s) - If checked, only multi-state exams called by the selected state(s) will be returned.
Calling StateExam TypeExam Status Exam CategoryExam TriggerSite StateDomicile StateNote: Use shift-click or control-click to select multiple or all selections in the above search criteria fields.
Entered Date FromEntered Date To Anticipated Call Date FromAnticipated Call Date To
At the top of the report, a summary of the selection criteria on which the report is based will be displayed, along with the report date and the number of examinations returned. The remainder of the report contains a summary of each examination that matches the search criteria specified. This information includes the following. NOTE: See the Glossary for definitions of any unfamiliar terms.Exam NumberCalling State Involved StatesStart DateClosed DateCompany NameNAIC Company CodeGroup Code
To save as an Excel file, download the report as a CSV file and open it with Excel. Then do a "Save As" to rename the file and change the file format to Worksheet...
To save the Exam Summary Report page as a plain text file or print the page as it appears, select the appropriate option from your browser's file menu. NOTE: You cannot save or print the data page using the secondary (right) click menu options used for Financial Reports.
To return to the Exam Summary Report page to enter different search criteria, click the Back button at the bottom of the page or the Back button on the browser. If you wish to return to the main Summary Reports page, click the Summary Reports link at the top of the page or click the Back button on the browser twice.
To perform another search or navigate to a different application within I-SITE, select the appropriate link at the top of the page.
Exam Tracking Snapshot Report The Exam Snapshot report provides information similar to that found in the Exam Summary report. The report format varies slightly depending on which Exam Type is selected from the report criteria page. You may choose either Financial and Combined or Market Regulation and Combined. The following columns are presented in the Financial version of the Exam Snapshot report: Exam Type Cocode Exam # State Company Name Group Code Exam Area Coordinated Exam 'As of' Date Current Status Date Exam Closed Approx. Months Elapsed
The Exam Snapshot report contains the following column headings for the Market Regulation version of the report: Exam Type Cocode Exam # State Company Name Group Code Exam Area Date Exam was Entered Current Status Date Exam Closed Days Elapsed
Most of the column headings are self-explanatory. Selected column headings are described below.
STATE The state that called the exam.
'AS OF' DATE (Financial) This is the "To Date" of the company's financial period under review, as in "From X date To Y date."
DATE EXAM WAS ENTERED (Market) This is the date the exam was entered into the Exam Tracking System (ETS).
APPROX. MONTHS ELAPSED (Financial) The ending date of the financial period being reviewed until the current date or the exam closed date, depending on the current status of the exam.
DAYS ELAPSED (Market) The Date Elapsed displays in two different ways as determined by the current exam status. For Closed Exams: the Date Elapsed is the number of days from Date Entered to Date Closed. For Open Exams: the Date Elapsed is the number of days from the Date Entered to the Current date (today).
The end of the report (bottom) gives a total count of exams entered for the period and the number of exams closed for the period.
SEARCH CRITERIA
Calendar buttons are available for all date fields. Use shift-click or control-click to select multiple or all selections in the Calling State, Exam Type and Status fields.
Calling State Multi-State check boxExam TypeStatusEntered Date FromEntered Date ToSort Order Options
CALLING STATE When this field is left blank, exams for all states are returned. When a state is specified here, only exams called by the state specified are returned.
MULTI-STATE check box - If unchecked, any type of exam (single/multi-state) will be returned for the all state(s) - If checked, only multi-state exams called by the selected state(s) will be returned.
EXAM TYPE There are two choices here, Financial and Combined or Market Regulation and Combined. This option distinguishes the two versions of the Exam Snapshot report as described above.
STATUSA single or multiple selections for exam status can be selected from the following:
DATE ENTERED FROM This is the date the exam was entered into the Exam Tracking System (ETS)
DATE ENTERED TO This again is the date the exam was entered into the Exam Tracking System (ETS). This field completes the date range to search on the search criteria page.
SORT ORDER OPTIONS The sort option allows you to sort the report results by selected columns of the Exam Snapshot report. This is a "single sort" option and does not provide a secondary or sub-sort option.
The bottom of the report will give you a count of the total number of exams entered for the date range specified and the total number of closed exams for the date range specified.
Exam Tracking Scrutiny Report
The ET Scrutiny Report is available to review a list of company exams based on business practices reviewed during the exam. The report allows for searching by domiciliary state, exam type, entered date, exam status, and exam category or scrutiny type and additionally displays the company name, cocode and line of business.
To generate the ETS Scrutiny Report:
Calling StateExam CategoryExam TypeExam Status Scrutiny Type(s)Domicile StateNote: Use shift-click or control-click to select multiple or all selections in the above search criteria fields.
Entered Date FromEntered Date To
Exam Tracking Participating State Report
The Exam Tracking Participating State report lists by state/territory the number of open and closed examinations, the most recent entry date of each type of examination and the total number of exams. Open and closed examination counts for Market Conduct and Combined examination counts are retrieved from the Exam Tracking System (ETS). Counts for Financial examinations are retrieved from the Financial Exam Electronic Tracking System (FEETS), This report is useful in determining which states/territories are actively using ETS and FEETS to alert NAIC members of their exam calls
Open Examinations counts include all examinations with a status of Called Not Begun, In Progress, Exam Work Concluded, In Settlement and Anticipated Exam. Closed Examination counts include all examinations with a status of Closed, Closed – Order, Closed - Order and Fine. Excluded from the counts are all examinations with a status of Cancelled or Suspended.
To access the Exam Tracking Participating State report: