Transmission Viewer

Transmission Viewer

The Transmission Viewer is an utility that provides a means to check for transaction errors resulting from batch load processes for states participating in:
  • BERTHA* Regulatory Actions Data Entry Tool (*BERTHA stands for Biographic Error Resolution Transaction Holding Area )
  • Complaints Database (CDS)
  • Contacts (CTS)
  • Exam Tracking System (ETS)
  • NPN* Assignment Utility (NAU - *NPN stands for National Producer Number)
  • Pending Clean Entity Utility(PCE)
  • Producer Database (PDB)
  • Regulatory Information Retrieval System(REG)
  • Relationships (REL)
  • Regulatory Information Retrieval System (RIRS)

Some of the new functionality includes:

  • Availability of CSV/Excel option in addition to HTML file format
  • Inclusion of last year date range search for MIS area users
  • Drop down button for simplified alphabetical sort

The resulting report can be viewed or printed for use at a later time. The report based on the selected query criteria will list transaction errors, warnings, and closed errors.

 

To access Transmission Viewer:

  1. Click Utilities under the Tools tab. 
  2. Locate Transmission Viewer listed under General Financial Utilities. 
  3. Click Transmission Viewer.

 

View Report

  1. Click View Report from Transmission Viewer - Home.
  2. Select from the following report features:
  • Date Range 
  • Report Type - HTML or CSV/EXCEL
  • State 
  • Business System - BTU, CDS, CTS, ETS, NAU, PCE, PDB, REG, REL,

*Note: State users can only identify multiple business systems using the Shift or CTRL key. Internal (NAIC) users are able to identify multiple states and multiple business systems using the Shift and CTRL key.

  1. Click Generate Report to view Transmission Summary.
  2. Check the box next to the state that has a transmission error, and click Next.
  3. Click view appearing next to the file name to view transmission detail 
  4. Click Decode to view transaction data details
  5. Click Transaction Code to view PDB transaction descriptions
  6. Click Error Code to view PDB error and warning descriptions
  7. Click View All Transaction Definitions to see a list of PDB transaction descriptions
  8. Click View All Error Definitions to see a list of PDB error and warning descriptions

 

Daily Report

A daily report for all the participating states can be generated to view errors for the respective submitting state. The daily report is a useful tool that will detect any transmission errors and serves as an alert for further corrective action.

To generate a daily report:

  • Click View Daily Report

The daily report will have three columns, they are:

  • State - state abbreviation
  • Last Processed Date - the day the system process occurred
  • Contains Errors - "Yes" or "No." The states that have "Yes" displayed will require further verification of errors for corrective action and updating changes.

Note: One hundred (100) records can be viewed at a time from Transmission Viewer Summary and View Summary Detail pages.