Getting Started with iSite+

The iSite+ suite of applications are used to report financial, market conduct and producer information housed in the NAIC databases. Click here for a list of reports currently available in iSite+.

iSite+ System Requirements

The NAIC does not endorse or require the use of any specific internet browser. However, the websites are tested for reliability and compatibility using Microsoft Internet Explorer and Mozilla Firefox. Using these browsers will ensure that website content is delivered as intended.

Other browser versions and operating system platforms may have received some testing and are not excluded as options for viewing the websites but have not been thoroughly evaluated for compatibility - using them may yield unintended viewing results.

Click here for additional requirements

All state users, whether in the field or at the state department, can access iSite+ at https://eapps.naic.org/lhub/products.html#/home.

Contact the NAIC IT Liaison in your state to obtain your user name and password.

To access iSite+

1. Type the iSIte+ URL ( https://my.naic.org) in the browser's address box and click the GO button or press the ENTER key.
2. The iSite+ Log-In page will display. 
3. Enter your Oracle user ID and password.
4. Click any of the listed links under Log-in categories to go the respective page.

HINT:  Click "Add This Page to Your Favorites" link to book mark the iSite+ Log-In page.

Changing your password

1. The Change Password link is located in My Profile.  Access My Profile from the drop down arrow next to your name.
2. Click Change Password to begin process.  This link is located at the bottom of the page.
3. Notice the displayed User Name is listed at the bottom.
4. Enter a new password in the "New Password" box. Passwords must be at least seven (7) characters in length, max 30 characters, must contain at least one lowercase letter and at least one numeric character, special characters are permitted. Passwords are case sensitive. For passwords, avoid using your user ID, or the letters "pw" at the end. 

   Note: Remember passwords cannot be reused. Click the Show Passwords button to see a list of previously used passwords.

5. Re-type your new password in the "Confirm Password" box.
6. Click the Change Password button to complete the password change.

Note: Passwords are assigned to the Oracle User ID.  Password incorrectly typed three times in a row will lock your account.  To unlock your account ID, contact the NAIC help desk.